MAG Embraces Connectivity, No More Switching Off Phone on Flights!

Get ready for an uninterrupted travel experience from 1st July!
By: Iffah Salleh
June 28, 2023

Get ready for an exciting change! Prepare for a smooth and uninterrupted travel experience with MAG Airlines beginning next month. Yes, you heard correctly! 

Say goodbye to the trouble of turning off your phones fully during takeoff and landing. Prepare to stay connected and enjoy every second of your journey uninterrupted!

Malaysia Aviation Group (MAG) announced a significant update to its in-flight policy in a statement yesterday.

Starting from July 1st, 2023, passengers on MAG airlines which include Malaysia Airlines, Firefly, and MASwings will no longer be required to switch off their electronic devices, including phones and tablets, during takeoff and landing. 

This groundbreaking change, authorised by the Civil Aviation Authority of Malaysia (CAAM), allows passengers to enjoy Gate-to-Gate connectivity, keeping their devices powered on throughout the entire flight. 

Say Goodbye to ‘Switch Off’

Currently, passengers are bound by regulations that force them to power off their beloved Personal Electronic Devices (PEDs) during the crucial moments of takeoff and landing.

But hold on tight, brace yourself for a whole new experience. With the latest development, you now have the freedom to keep your devices by your side, as long as they are in ‘flight mode.’ 

Buckle up and get ready to dive into uninterrupted entertainment, my friend. You can now enjoy your favourite movies, even during those thrilling takeoff and landing moments. Get set for an electrifying journey in the skies, where entertainment knows no boundaries!

Malaysia Airlines Offer Free WiFi for Business Suite and Business Class passengers

Malaysia Airlines will now offer complimentary WiFi for all Business Suite and Business Class passengers from 1st July until 31st December 2023. However, passengers are still required to put their devices on ‘flight mode’. 

Enrich Platinum members, regardless of their travel class, are also eligible for this exceptional offer. The complimentary WiFi service is accessible on 20 WiFi-enabled aircraft, providing a generous bandwidth of 512kbps. And that’s not all – you’ll have a data cap of 100MB per sector, ensuring you stay connected throughout your journey.

As reported in Bernama, MAG chief executive officer of airlines Ahmad Luqman Mohd Azmi said, “As part of our connectivity strategy, we will be actively expanding the number of our aircraft equipped with Wi-Fi to provide an improved in-flight experience to our valued customers.”

Azmi also adds that MAG will continue to take proactive measures to enhance its customer experience across all touchpoints, and it will embark on several product enhancement initiatives to refresh the overall cabin experience. 

The airline group said this includes modernisation of the in-flight experience from seating to in-flight entertainment while keeping passenger safety and comfort at its core.

“With a focus on safety, comfort, and convenience, we are dedicated to making air travel more accessible and enjoyable for all of our passengers. We will continue to invest in innovative technologies and services to meet the changing needs and provide comfort to our passengers as guests to our ‘home’,” Azmi said. 

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